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Terms & Condition

Introduction

The following Terms and Conditions ("Conditions") govern your access to and use of this website and its related platforms (collectively, the "Site"), including the information and services provided herein. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Conditions. If you do not agree to these Conditions, please discontinue use of the Site immediately. These Conditions should be read in conjunction with any other applicable terms and conditions that may govern your use of the Site.

Site

The Site provides information about hotels and resorts owned or managed by EIH Limited, a corporation incorporated under the laws of India, along with its subsidiaries, controlled entities, affiliates, and related parties (collectively referred to as "Brij Hotels").

Specific Warnings

You are responsible for ensuring that your access to and use of the Site complies with all applicable laws and is not prohibited by any legal regulations that apply to you. It is your responsibility to take appropriate precautions to ensure that the methods you use to access the Site do not expose your system to risks such as viruses, malicious code, or other harmful components that could damage your computer system. You must also ensure that your system meets the necessary technical specifications for compatibility with the Site.Brij Hotels does not warrant or guarantee that any material available for download from the Site or any linked websites will be free of viruses, infections, or other potentially harmful properties. It is your responsibility to implement adequate safeguards and perform checks to meet your specific requirements for data accuracy, input, and output.

Hotel Reservations

The reservations feature on the Site is intended solely to assist customers in checking the availability of travel-related services and products and making legitimate reservations. It is not to be used for any other purposes. By using this feature, you confirm that you are at least 18 years of age, possess the legal capacity to enter into a binding agreement by accepting these Conditions, and agree to use the Site in compliance with them.You accept financial responsibility for all use of the Site, including any reservations made by you or on your behalf, whether authorized by you or not. For services or reservations subject to fees, you agree to comply with the applicable terms of supply, including the payment of all amounts due under such terms. The specific terms and conditions related to hotel reservations, including payment procedures, are outlined on the Site and must be adhered to.

Cancellation & Refund Policy:
Please review the booking and cancellation policies for the bookings. In case you make a change or cancel your booking, the cancellation penalties specified may apply.

Refunds for bookings, if applicable, will be processed within 7 to 10 working days for domestic transactions and within 30 working days for international transactions.

General

Brij Hotels is not liable for any failure to comply with these Conditions if such failure results from circumstances beyond its reasonable control.If any provision of these Conditions is deemed invalid, unenforceable, or unlawful for any reason, the remaining provisions shall remain fully effective and enforceable.You are solely responsible for all charges, fees, duties, taxes, and assessments incurred as a result of your use of the Site.

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